Procedural services:
- ATM card request (Replacement-Supplementary).
- ATM card activation/blocking/cancellation/re-activation.
- Create and re-create of ATM card PIN.
- Create and re-create telephone banking service PIN.
- Subscription in Electronic Services (mBOK, iBOK & SMS).
- Customer complaints & feedback recipient.
Inquiry Services:
- All individual accounts credit inquiry.
- Bank products and other Services Information.
- General Inquiry related to BOK (Branches-ATM).
Interactive Voice Reply Services:
- ATM card temporarily blocking.
- ATM card PIN number Changing.
- Phone ID number Changing.
- Information about Bank of Khartoum products.
- Listen to your account credit.
- Listen to the last ten transactions made through ATMs.
- Receipt of account statement via fax.
For further details, Call Mubasher: +249 156661000 or 1913
Click to learn more about our Free Services and Banking Hours
